topic Pinned Smart Select screen disappears when opening an app in SecureFolder in Z Series

Pinned Smart Select screen disappears when opening an app in SecureFolder

Elpece — Tue, 04 Mar 2025 15:34:57 GMT

Samsung,

Please fix this:

The Smart Select pinned picture that floats on the screen, disappears as soon as one opens an app in Secure Folder. This makes it difficult to use information on smart select screen on an app in Secure Folder.

Re: Pinned Smart Select screen disappears when opening an app in SecureFolder

Emmanuel19 — Tue, 04 Mar 2025 22:00:34 GMT

That's probably because Secure Folder was designed to be independent of the rest of your phone. Meaning that apps and data in secure folder can't be accessed outside of it and vice versa. 👍

Re: Pinned Smart Select screen disappears when opening an app in SecureFolder

Emmanuel19 — Tue, 04 Mar 2025 22:02:03 GMT

If you really want to access the picture then use an app outside secure folder to send to an app inside secure folder, for example send as a message from one WhatsApp account outside to another WhatsApp account in secure folder

Re: Re: Pinned Smart Select screen disappears when opening an app in SecureFol..

Elpece — Wed, 05 Mar 2025 05:19:27 GMT

Thank you for your reply.

They still allow you to copy information from main account to Secure Folder and vice versa (if you set it as such in the settings).

They should give us an option to activate it like they do with Contracts that can appear in both main and Secure Folder.