topic Re: Rewards in Consumer Electronics

Rewards

AngePange — Fri, 25 Sep 2020 09:50:09 GMT

Received my UV Sterilizer with Wireless Charging one Week after buying the Samsung Note 20 Lte. Super happy!

As a customer you need to ensure that you follow the correct claim process to avoid unnecessary hiccups.

Re: Rewards

Iced777 — Fri, 25 Sep 2020 13:00:57 GMT

what were the steps you followed?its nearly two weeks and I haven't received any feedback,I sent through my claim and sent in my tracking number.
please advise.

Re: Re: Rewards

AngePange — Fri, 25 Sep 2020 13:33:08 GMT

Hi there,

I had a similar issue, I phoned the Samsung Suppory Services will provide the number below, I then advised them that I had not received any feedback on the claim submitted and provided them with my tracking number,

They then processed the claim and provided me with a voucher code that I could use to check out of the Samsung store with and bam, all worked and had my reward deliverd

Samsung Support Service Number

08607267864

Hope this Helps

Re: Rewards

Iced777 — Fri, 25 Sep 2020 14:05:59 GMT

thank you so much. I've tried to call that number so many times it literally rings once or twice and the call ends.no answer...nothing.

Re: Rewards

maryke — Sat, 26 Sep 2020 01:35:04 GMT

i called that number so many times every time we are escalating or no body from that apartment is no available

Re: Rewards

AngePange — Sat, 26 Sep 2020 05:52:59 GMT

I'm thinking I must me lucky then, had no issues with them answering or assisting