topic Re: Issues with my Tablet S7+ (Disappointed with my purchase) in Tablets

Issues with my Tablet S7+ (Disappointed with my purchase)

Yousef_Al_Hashmi — Sun, 14 Mar 2021 09:27:01 GMT

By purchasing this tablet over my high-end tablet (Another brand), I thought I made the right choice.. unfortunately, I was completely wrong!

Starting with my issues:

- Screen Timeout: I have no idea how decided that the timeout for this device shouldn't exceed 10 minutes! I mean why? I have my own usage & simply this limitation is so disturbing!

- Application lock: One of the main reasons I purchase this tablet over what I already have is that the secure fingerprint. To my surprise, there is NO option to lock the application's access using the fingerprint! Don't tell me to use third-party applications.. this is against the meaning of "Secure"!

- Accessing using the Fingerprint: I confirmed it's good, however, if the tablet isn't in use for a certain duration (over 1 hour) it won't provide the fingerprint accessing & instead will show only the PIN code access!? Why? What's the point of this switch?

I faced few other issues but thought to highlight the main frustrated ones to me. I was planning on selling my other tablet, however, it seems that I'll wait for a fix otherwise I'll sell with a point of no return. This tablet supposed to provide a high-end experience.. which, I haven't reach there yet.

Regards,

Yousef

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Anonymous — Sun, 14 Mar 2021 12:50:55 GMT

What problems? We can't understand to help you.

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Shavaiz — Sun, 14 Mar 2021 14:44:57 GMT

Hey, why don't you try resetting it. If you do, make sure to save your data to Samsung cloud,because it saves all your data including apps, files and everything else.

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Shavaiz — Sun, 14 Mar 2021 14:43:39 GMT

For your last issue, where u cant access finger print, its for security, i have face lock and it disables if the tablet isnt used for more than an hour

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Yousef_Al_Hashmi — Mon, 15 Mar 2021 10:36:22 GMT

And what the reset do? change the software? The missing option? Reset will do nothing in my case

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Yousef_Al_Hashmi — Mon, 15 Mar 2021 10:38:58 GMT

How will disabling the fingerprint will add any security here?? All my devices (Laptops & mobiles) will keep the option for the fingerprint all the time!
This has nothing to do with the security, definitely a malfunction with the customized OS.

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Yousef_Al_Hashmi — Mon, 15 Mar 2021 10:43:41 GMT

The above-listed issues need a patch/update to fix. I have spoken already to the technical guys at Samsung branch & they admit all these issues!

People should control their devices, not the other way around!

Re: Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Shavaiz — Mon, 15 Mar 2021 11:43:46 GMT

To be honest, even i dont understand but like I read the purpose and the purpose was 'security' but only you can use the fingerprint or face id?? no one else can

Re: Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Shavaiz — Mon, 15 Mar 2021 11:44:38 GMT

true

Re: Issues with my Tablet S7+ (Disappointed with my purchase)

Yousef_Al_Hashmi — Fri, 19 Mar 2021 21:13:59 GMT

Great.. so no one from the technical team even responded! What a great community...

I'm selling the tablet.. will be my last product & will share both my experience & the technical issues of your product so they can avoid my mistake.