topic Re: Re: Heating issue in Tech Talk

Heating issue

Tanjina603 — Wed, 09 Sep 2020 04:49:17 GMT

my galaxy m21 is getting hot while using the camera.

Re: Heating issue

Anonymous — Wed, 09 Sep 2020 05:13:02 GMT

yes now most of series faced heating issue wait for next update and also send feedback to samsung

Re: Re: Heating issue

Blackwinter — Wed, 09 Sep 2020 05:14:55 GMT

yes even this issue is in my galaxy a50s

Re: Re: Heating issue

Anonymous — Wed, 09 Sep 2020 05:17:35 GMT

yes bro may be most m series a series faced this issue hope samsung fixed this via update

Re: Heating issue

rajkm008 — Wed, 09 Sep 2020 06:46:34 GMT

Following reasons will lead to device heating issue and battery drainage
1.Using apps that require more power or using apps for extended time such as
Playing highquality games for long time
2.Recording videos for extended time or long time
3.Streaming videos while using mobile data at the maximum brightness setting
4.using screen mirroring or smart view for long time its usually gets heated up while using these
5. Running too many applications on background
6.Charging the battery with a damaged cables or another brand's charger
7. Using mobile hotspot for long time, these things can make device overheating...

Re: Heating issue

rajkm008 — Wed, 09 Sep 2020 06:48:18 GMT

Turn off Wi-fi, GPS , bluetooth and other connectivity options when not in use by dragging the notification panel.Close applications when they are not in use by using the recent application button.Too many applications installed in device may result in device heating since their corresponding process will keep on running in background.Following these things can reduce the device heating and device performance will be improved...

Re: Heating issue

Ehsank — Wed, 09 Sep 2020 07:21:14 GMT

do these settings once then check

do Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

Re: Heating issue

Samsung_Support3 — Fri, 11 Sep 2020 14:39:07 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Heating issue

Tanjina603 — Tue, 15 Sep 2020 13:42:56 GMT

My camera area is getting warmer when i capture photos. It happens all the time, not just for long time use.

Re: Heating issue

cs-member13 — Sat, 19 Sep 2020 17:37:48 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support