topic Re: Bluetooth pairing issue in Tech Talk

Bluetooth pairing issue

car313 — Sat, 29 Aug 2020 13:11:01 GMT

I have a Samsung Galaxy tab S4 and recently purchased a Samsung Note 10 Lite. When I tried pairing them, the Tab S4 recognizes the Note 10 Lite as a Realme device. What is going on? Even google recognizes it as a Realme device, when I feed my phone number for password recovery.

Re: Bluetooth pairing issue

Anikroyale — Sat, 29 Aug 2020 14:48:29 GMT

Did you use a Realme device previously?

Re: Bluetooth pairing issue

car313 — Sun, 30 Aug 2020 15:15:23 GMT

No. My previous phone was honor 6x. I haven't ever used a realme device. Thank you for responding. I renamed my Note 10 Lite to my name. But I was definitely puzzled very much when my Google account as well as my Tab S4 recognized the Note 10 Lite as realme. For a moment I wondered if the piece was a **bleep**, but as I bought it from a local Samsung dealer, I am reasonably sure this is not the case.

Re: Bluetooth pairing issue

Samsung_Support3 — Tue, 01 Sep 2020 12:43:10 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Bluetooth pairing issue

car313 — Fri, 04 Sep 2020 13:42:18 GMT

Thank you for your kind response. I will try it and then reply whether it helped.