topic Re: Re: Issue In Wifi Speed in Tech Talk

Issue In Wifi Speed

yashchhatrala — Thu, 03 Sep 2020 12:53:25 GMT

I have Samsung A6+ device (SM-A605G/DS). I have issue in my phone since last 6-7 days. I have 4 MB/s wifi plan. But i got only 1-1.5 MB/s speed in my phone. I checked my router but there's no issue bcoz I checked in other mobile phones & laptop, in this i got 4 MB/s speed. But i can't get in my phone. I reset my APN settings & also reset my network settings. After that i got speed for an hour. But after hour again same low speed as before. What is problem in this ? Please suggest any solution of this. Thanks in advance.

Re: Issue In Wifi Speed

Ehsank — Thu, 03 Sep 2020 13:20:13 GMT

always companies refer maximum speed , that's doesn't mean to you will get that speed as claim.
besides this if more than one network shared the wifi then its divided the speed naturally

Re: Re: Issue In Wifi Speed

Ehsank — Thu, 03 Sep 2020 13:21:26 GMT

however you can try these settings
go to settings > General Management >reset>reset network >and in your router also reset once
then try

Re: Re: Issue In Wifi Speed

yashchhatrala — Thu, 03 Sep 2020 13:28:05 GMT

Yes but i checked multiple times in multiple devices for speed, they got maximum speed. & I'm only user of wifi.

I reset network settings. after that i got maximum speed for an hour. but after hour, speed is low as before.

Re: Re: Issue In Wifi Speed

Ehsank — Thu, 03 Sep 2020 13:49:32 GMT

they got in your area?
may be location issue🤔

Re: Issue In Wifi Speed

ѵօϲɑӀ4ӀօϲɑӀ — Thu, 03 Sep 2020 14:01:41 GMT

How you are checking the speed?

Re: Re: Issue In Wifi Speed

yashchhatrala — Thu, 03 Sep 2020 14:05:50 GMT

Yes, in my area. Got max speed in all of them. but not in my device.

Re: Re: Issue In Wifi Speed

yashchhatrala — Thu, 03 Sep 2020 14:06:16 GMT

Using various speed test sites.

Re: Issue In Wifi Speed

ѵօϲɑӀ4ӀօϲɑӀ — Thu, 03 Sep 2020 14:13:42 GMT

okay here is the thing if you have One UI 2.0+.

Goto WiFi and Follow the screenshots to turn off WiFi power saving mode and try..

Re: Re: Issue In Wifi Speed

ѵօϲɑӀ4ӀօϲɑӀ — Thu, 03 Sep 2020 14:16:42 GMT

...

Re: Re: Issue In Wifi Speed

yashchhatrala — Thu, 03 Sep 2020 14:22:58 GMT

I have One UI 2.0
I can't see "Wi-fi Power saving mode" option.

Re: Issue In Wifi Speed

ѵօϲɑӀ4ӀօϲɑӀ — Thu, 03 Sep 2020 14:29:23 GMT

Sorry buddy then I can't think of options.. (Btw I hope you aren't on power saving mode).

Re: Re: Issue In Wifi Speed

yashchhatrala — Thu, 03 Sep 2020 15:46:23 GMT

Yeah, I'm not on power saving mode.

Re: Issue In Wifi Speed

cs-member13 — Sat, 05 Sep 2020 09:41:35 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support