topic Re: Re: Phone keeps Restarting in Tech Talk

Phone keeps Restarting

fuuuu — Wed, 02 Sep 2020 14:24:48 GMT

I bought this phone 1 month ago and it keeps restarting everytime. Please help me with this

Re: Phone keeps Restarting

SagarMaurya010 — Wed, 02 Sep 2020 14:26:48 GMT

dear, boot your phone to safe mode and if nothing works then try to wipe cache partition
if fixed then accept my solution by clicking three dots 🤗

Re: Phone keeps Restarting

Ehsank — Wed, 02 Sep 2020 14:29:20 GMT

turn on safemode and observe if there is no such issue on safemode then problem with your 3rd party app .
and if problems remain same on safemode then you have to visit service centre and get reinstall your software update again

Re: Re: Phone keeps Restarting

Ehsank — Wed, 02 Sep 2020 14:30:00 GMT

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

and keep in mind in safemode only inbuilt app will work

Re: Phone keeps Restarting

smilysahul — Wed, 02 Sep 2020 14:40:33 GMT

check whether you have turned off the auto restart option in your settings. if turned off ,then also you continue with this issue then do the following,
go to settings>apps>device care> clear the data

Re: Re: Phone keeps Restarting

fuuuu — Wed, 02 Sep 2020 14:41:35 GMT

it's not working

Re: Re: Phone keeps Restarting

fuuuu — Wed, 02 Sep 2020 14:42:03 GMT

done but nothing work's

Re: Re: Phone keeps Restarting

smilysahul — Wed, 02 Sep 2020 14:42:03 GMT

here after you won't get that issue (untill you restart the device again) . for me the problem was faced in a20 and after the update the issue was solved permanently.untill I used this trick to overcome this problem

Re: Re: Phone keeps Restarting

smilysahul — Wed, 02 Sep 2020 14:42:28 GMT

still restarting ahh

Re: Re: Phone keeps Restarting

smilysahul — Wed, 02 Sep 2020 14:42:49 GMT

say your mobile name

Re: Re: Phone keeps Restarting

SagarMaurya010 — Wed, 02 Sep 2020 14:53:07 GMT

if you don't have any important files then factory reset your phone
and also keep backup of your important files
by the way which model?

Re: Phone keeps Restarting

cs-member13 — Thu, 03 Sep 2020 13:58:38 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Phone keeps Restarting

fuuuu — Thu, 03 Sep 2020 14:17:25 GMT

a21s is my phone

Re: Re: Phone keeps Restarting

fuuuu — Thu, 03 Sep 2020 14:18:18 GMT

a21s is my phone please give me some solution