topic Re: Unable to Hardreset in Tech Talk

Unable to Hardreset

Members_NN9RfII — Thu, 27 Aug 2020 14:53:23 GMT

Hi I tried resetting my new Samsung m31s, as I have a good forgotten the password I'm unable to login thought my fingerprints. I am not receiving "forget password" kind of thing when I am trying to enter different password, which we usually get in other mobiles. I have tried all the possible reset methods from Google but no use. This is the first time I thought of using Samsung device I think I have faced a lot of trouble with this device. Kindly help with this.

Re: Unable to Hardreset

RajMishra1234 — Thu, 27 Aug 2020 14:57:31 GMT

One of the ways to unlock the phone is Android Device Manager. On a computer or other mobile phone, you need to visit the website, google.com/android/devicemanager. Sign in using your Google login details used on your locked phone. Then, select the device you need to unlock and select ‘Lock'. Enter a temporary password and click ‘Lock' again. You will get a confirmation below the box with three buttons - Ring, Lock and Erase. Now, you will get a password field on your phone in which you should enter

Re: Unable to Hardreset

RajMishra1234 — Thu, 27 Aug 2020 14:57:53 GMT

Use Google login to unlock the lock screen pattern

This method works on devices that run on Android 4.4 KitKat and below. This is a faster way to unlock your smartphone. If you don't remember your lock screen pattern, you can enter wrong patterns for more five or more times and select the option - Forgot Pattern. You can enter the backup Pin or Google login details. This will unlock your smartphones.

Re: Unable to Hardreset

Cinematographerrr — Thu, 27 Aug 2020 15:08:13 GMT

Brother. Actually whqt do you want ? Formatting your phone or resetting your password ? For formatting, Go to "google find my mobile" in a browser and erase your phone. For password resetting use samsung account , or if you don't have a samsung account ,then go to a service centre 😊👍

Re: Unable to Hardreset

Anikroyale — Thu, 27 Aug 2020 15:17:46 GMT

Boot into recovery and reset from there.

Power off your device, and press power and volume up button together. Go to factory reset and confirm. Done.

Re: Unable to Hardreset

Raz_ — Thu, 27 Aug 2020 15:22:50 GMT

creating a new samsung account would be my recommendation.