topic Re: SIM error in Tech Talk

SIM error

Ashijkmpcl — Tue, 25 Aug 2020 07:49:14 GMT

Dear Sir, Last week I purchase Samsung galaxy M31s . From last two days I am having continuous issue of sim error in running condition of my phone. I have already taken all updates and also done reset again the network settings. So its requested to you to please suggest me how to solve the issue as I m having huge problem due to this. I never faced such errors in any of other Samsung phones from last 10 years.

Re: SIM error

Ehsank — Tue, 25 Aug 2020 08:04:45 GMT

try this once and then observe
eject ur sim
switch off your mobile
then insert sim again
and switch on.
then go to general Management >reset>reset network.

Re: SIM error

Muk38sh — Tue, 25 Aug 2020 08:05:10 GMT

go to near service center, call costumer care and take details of near service center

Re: SIM error

smilysahul — Tue, 25 Aug 2020 09:28:16 GMT

1) remove the sim and insert it
2) restart the mobile and check the update (update is not most necessary for your problem but check)
3) check the tower strength if it is low check in tower strong area.
4) if you think the problem not lies on mobile then go to your network service provider (sim network) centre and ask them

Re: Re: SIM error

smilysahul — Tue, 25 Aug 2020 09:28:28 GMT

if you think this is correct solution you can accept my solution and can start following me 👍

Re: SIM error

Ashijkmpcl — Wed, 26 Aug 2020 06:33:11 GMT

sir I have already done all procedures but problem got solved for just 2 tov3 hours after that again same problem arises.

Re: SIM error

cs-member13 — Thu, 27 Aug 2020 10:19:41 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support