topic Re: Re: Heating performances in Tech Talk

Heating performances

anshusharma98350 — Sun, 23 Aug 2020 03:18:11 GMT

Samsung m31s mobile phone heated during usingYoutube and and live streaming.

Its upper part heated too much in very short period approx 20 minutes.

Anyone.

Whats the reason behind this?

Re: Heating performances

Catz420billa — Sun, 23 Aug 2020 04:09:08 GMT

bro i also watch live streams on YouTube and total 5-6hrs a day
after that also my phone shows mild heating
maybe you should use it under your fan or near the cooler

Re: Re: Heating performances

anshusharma98350 — Sun, 23 Aug 2020 04:12:48 GMT

it may, thanks.

Re: Re: Heating performances

Catz420billa — Sun, 23 Aug 2020 04:19:16 GMT

try it bro....if less heating then no issue brother👍

Re: Heating performances

AMPK — Sun, 23 Aug 2020 06:58:21 GMT

I also use streaming for 5 to 6 hrs don't get heated up. but battery drains 30%+

Re: Heating performances

cs-member13 — Tue, 25 Aug 2020 11:23:56 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given step:-

> Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Heating performances

anshusharma98350 — Tue, 25 Aug 2020 11:39:16 GMT

sir, extra aap 5-6 hi hai

Re: Heating performances

anshusharma98350 — Sat, 29 Aug 2020 00:10:19 GMT

when using in the fan condition.its not heat too much

Re: Heating performances

anshusharma98350 — Sat, 29 Aug 2020 00:10:45 GMT

i should prefer to use in this specific condition.

Re: Heating performances

anshusharma98350 — Sat, 29 Aug 2020 00:11:18 GMT

then whats about cooling method of phone self.