topic Wifi connectivity problem in Tech Talk

Wifi connectivity problem

Nirujan17 — Thu, 20 Aug 2020 05:27:54 GMT

I purchased Samsung galaxy m31 4 months back. The WiFi is not working properly in the phone. It shows connected but no Internet even though it is working on other devices. When I connected my Bluetooth earphones, the WiFi shows exclamation mark. Even if I reboot the router its not working, I request Samsung to do something about this issue

Re: Wifi connectivity problem

Anonymous — Thu, 20 Aug 2020 05:30:29 GMT

send feedback to samsung via member app if still this problem occurred go to service center reinstall software or install via smart switch

Re: Wifi connectivity problem

Ehsank — Thu, 20 Aug 2020 05:51:16 GMT

first do forget connection
then scan again

Re: Wifi connectivity problem

Samsung_Support5 — Sat, 22 Aug 2020 10:49:58 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support