topic Re: Re: internet issue in Tech Talk

internet issue

Neo7 — Tue, 18 Aug 2020 16:28:32 GMT

I am using m30s from more than 9 months but from 15 days the internet in my phone is not working properly. Sometimes it show E signal and on other hand when it says 4g LTE and 3 bars the internet doesn't work I tried everything even factory reset.

And sometimes 4g and 4 bars but no internet

And when I went in customer care of samsung they said this is sim issue and haven't even check my phone and in Vodafone care they said same thing your device have problem. Our sim has nothing to do with this issue

Re: internet issue

Anonymous — Tue, 18 Aug 2020 16:30:59 GMT

wait foe next update bro send feedback to samsung via member app

Re: internet issue

JayShingala — Tue, 18 Aug 2020 16:32:32 GMT

yes Vodafone having this type of problems

set it to LTE ONLY mode

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 16:48:40 GMT

I don't have LTE mode . even if I use app for LTE only mode . it will not work .. I will get potato internet

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 16:50:35 GMT

I send them feedback and I tried all suggestions giving by Samsung even factory reset but my internet is still potato.

Re: Re: internet issue

Anonymous — Tue, 18 Aug 2020 16:53:22 GMT

Brother becuse i am also used m30s but after july update i am not faced network issue u suggest go to service center reinstall software brother

Re: internet issue

Johnash — Tue, 18 Aug 2020 16:57:26 GMT

Please replace your sim. Have you tried your sim in other device? or vice versa?

Re: internet issue

Ehsank — Tue, 18 Aug 2020 17:10:02 GMT

if this happened since last few days then cleared that not due to handset
its most probably due to poor network by service providers

Re: Re: internet issue

Ehsank — Tue, 18 Aug 2020 17:26:02 GMT

first you said you haven't option of LTE ONLY
then you said even if u use Lte only it will not work🤔🤔🤔😇😇

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 17:29:24 GMT

Ehsank there is no option of LTE only in my phone but there is an app force only LTE . if u use it then u can get that option.

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 17:31:17 GMT

How much cost they take for reinstallation of software.

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 17:32:17 GMT

I tried the internet was much better than m30s

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 17:37:12 GMT

Ehsank let me explain u with a example at 2:20 PM my net was working fine suddenly at 2:30pm it stopped working even at 2 am I face high network issue

even just a sec. ago it showed 4g and 3 bar when I was posting the reply suddenly E symbol came and 4 bars .. I actually editing the msg again

Re: internet issue

Johnash — Tue, 18 Aug 2020 17:39:58 GMT

Go for new sim anyway. Sometimes sim cards go glitchy.

Re: Re: internet issue

Ehsank — Tue, 18 Aug 2020 17:40:04 GMT

but all m30s have this option

Re: Re: internet issue

Ehsank — Tue, 18 Aug 2020 17:41:22 GMT

brother I only want to say that if this problem occurs since last few days then problem with your network provider it clear

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 17:46:01 GMT

sim is fine brother I tried in other set and it worked

Re: internet issue

Sanskar — Tue, 18 Aug 2020 18:00:06 GMT

Then your device might be at fault. Something must have snapped or there may be anything loose in your circuit. Visit your nearest service centre.

Re: Re: internet issue

Neo7 — Tue, 18 Aug 2020 18:26:01 GMT

I don't know brother. My phone nearly broke 7 months ago. I take my phone to customer care and they fixed it. it fell from 20 feets and then display folder was broked.

Re: Re: internet issue

Sanskar — Tue, 18 Aug 2020 18:27:15 GMT

😳😳😳20 feet you kidding bro !!!