topic Re: network issue in Tech Talk

network issue

scbhu — Sat, 15 Aug 2020 13:30:38 GMT

I am pursuing new phone faceing networks issue both SIM

Re: network issue

Anonymous — Sat, 15 Aug 2020 13:37:22 GMT

which phone you used?

Re: network issue

scbhu — Sat, 15 Aug 2020 13:40:44 GMT

Samsung M31

Re: network issue

scbhu — Sat, 15 Aug 2020 13:41:48 GMT

purchase new phone few days M31

Re: network issue

scbhu — Sat, 15 Aug 2020 13:44:28 GMT

I can't talk & data surfacing

Re: network issue

Anonymous — Sat, 15 Aug 2020 13:44:37 GMT

yes brother m31 all use faced network issue wait for next update hope samsung fixed this issue and also send feedback to samsung via member app

Re: Re: network issue

Anonymous — Sat, 15 Aug 2020 13:45:35 GMT

one time also do go to mobile network access points restore to default than see

Re: network issue

scbhu — Sat, 15 Aug 2020 13:45:50 GMT

every 5 minutes it out network every location I checked

Re: network issue

scbhu — Sat, 15 Aug 2020 13:47:01 GMT

but sir I can't use this phone

Re: Re: network issue

Anonymous — Sat, 15 Aug 2020 13:49:30 GMT

ok go to service center reinstall software brother

Re: network issue

scbhu — Sat, 15 Aug 2020 13:49:34 GMT

I do everything things settings before posting your site

Re: network issue

scbhu — Sat, 15 Aug 2020 13:50:46 GMT

tell me service center nearly my location

Re: network issue

Samsung_Support5 — Tue, 18 Aug 2020 09:16:26 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "network" issue please follow below given steps:

1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support