topic Re: internet speed issue. in Tech Talk

internet speed issue.

samsunguser18 — Wed, 12 Aug 2020 18:57:08 GMT

I had high hopes from Samsung while purchasing m31s launched in 30 july 2020. Today is only 12 August 2020. And i am already disappointed. The same sim is giving good internet speed with other mobile but with samsung internet speed is unstable. Mere providing a glossy body and 64 mp camera will not satisfy the consumer. I need solution to this otherwise consumer protection act has been amended and is more robust now.

Re: internet speed issue.

Anonymous — Wed, 12 Aug 2020 19:13:52 GMT

wait for update all query send to the samsung via Samsung member app

Re: internet speed issue.

azeez2772 — Wed, 12 Aug 2020 22:16:26 GMT

try this:

https://youtu.be/9e3tBNHPunk

Re: internet speed issue.

gugu1akki — Thu, 13 Aug 2020 01:21:05 GMT

1.Scan for viruses

The next thing you need to do is make sure that no virus itself is causing you to slow down. Sometimes viruses can live on your computer and **bleep** resources away from what you are doing thus slowing down your speeds.

2. Check for on-system interference

Sometimes your virus scanner or other programs can interfere with your internet speeds. This is really frustrating but you can figure out by simply switching things off one at a time and then running a speed test again. Please note I won’t be responsible for any viruses or spyware you pick up whilst doing this. You should always have good virus protection.

3. Check your filters

If you have your internet connected to a phone line that also has a telephone on it then you will need to make sure you have good quality filters installed on your line. These are little plugs that you attach to the phone line and they help filter out the disturbances. Here is a photo of one of mine.

YOU CAN TRY THIS AND MY MUST ADVICE IS THAT YOU SHOULD REMOVE YOUR PHONE COVER YOU WILL SEE THE RESULT.
PLEASE MARK IT AS A SOLUTION IF YOU GET SOME HELP.

Re: Re: internet speed issue.

samsunguser18 — Thu, 13 Aug 2020 03:40:15 GMT

i think you missed the part that it's been only 6 days that I have bought this mobile.

Re: internet speed issue.

Samsung_Support5 — Sat, 15 Aug 2020 16:32:04 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: internet speed issue.

JayShingala — Sun, 16 Aug 2020 10:30:07 GMT

i also facing this issue i done above all steps but still i face network issue