topic Re: a20s in Tech Talk

a20s

deadbody — Mon, 10 Aug 2020 03:45:35 GMT

Lost 3% battry overnight even safe mood was on. Is my battery damaged?? Who can i solve this issue??

Re: a20s

Anonymous — Mon, 10 Aug 2020 03:48:37 GMT

go to service center reinstall software bro

Re: a20s

rajkm008 — Mon, 10 Aug 2020 03:56:46 GMT

its common frnd every smartphone will lose plenty of battery percentages during even if u kept phone under safe mode, because android systems idle process needs the battery...

Re: a20s

AMPK — Mon, 10 Aug 2020 04:42:28 GMT

Stop internet in the night will help

Re: a20s

kprakash — Wed, 12 Aug 2020 05:27:59 GMT

Device have to stay awake for your Alarms, Call and other activities. You lost only 3% of battery, it doesn't mean it is damaged. Instability in network causes battery drain which is common. So don't worry.

Re: a20s

cs-member13 — Wed, 12 Aug 2020 09:55:34 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve battery issue kindly follow the below step given below:-

- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support