topic Re: DRM Isuue in Tech Talk

DRM Isuue

dk1614032 — Fri, 07 Aug 2020 14:21:30 GMT

My Samsung m30s doesn't stream hd videos after the june security update why

Re: DRM Isuue

Anonymous — Fri, 07 Aug 2020 14:28:44 GMT

not only yours ....it's happening with most of all m30s series because of drm issue ...it will fixed in next security patch

Re: DRM Isuue

Ehsank — Fri, 07 Aug 2020 15:06:38 GMT

so you have to wait till next update

Re: DRM Isuue

Anonymous — Fri, 07 Aug 2020 15:08:37 GMT

Yup.. Only thing you can do is to keep on sending error logs. As they already known about this working on update if we keep on sending they may give update early... 😛😛

Re: DRM Isuue

_Prakhar_Singh_ — Fri, 07 Aug 2020 15:55:10 GMT

yes its known to them and will be fixed in next FOTA update.

Re: DRM Isuue

Samsung_Support5 — Tue, 11 Aug 2020 08:06:43 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support