topic Re: Bug in Samsung Glaxy A21s in Tech Talk

Bug in Samsung Glaxy A21s

naroosoni — Fri, 07 Aug 2020 16:50:27 GMT

My Glaxy A21s is restarting while using some apps i.e. Prime Video, wink music, google search. This is the bug in the phone.

Anyone have solution for this.

Re: Bug in Samsung Glaxy A21s

Anonymous — Fri, 07 Aug 2020 16:53:42 GMT

go to seeting and serch reset just click in to reset this page open check i round auto reset open enble check and tell me

Re: Bug in Samsung Glaxy A21s

Ehsank — Fri, 07 Aug 2020 17:09:27 GMT

go to safemode and check if not such problem then problem with your 3rd party apps

Re: Bug in Samsung Glaxy A21s

Ehsank — Fri, 07 Aug 2020 17:10:09 GMT

and even in safemode same problem persist then go to service centre and get reinstall your software update.

Re: Bug in Samsung Glaxy A21s

Anonymous — Fri, 07 Aug 2020 17:10:28 GMT

Yes did you check that...
And what is the interval? At particular times or regularly while you open those apps..
It's not 1 app causing issue its more than 3 so restart mobile in safe mode and use it for atleast 20min. It may fix any issues with system.
You can try uninstalling those apps causing restart and reinstall.
As more apps causing this I suggest formatting device. Or visit service center for reflashing software.

Re: Re: Bug in Samsung Glaxy A21s

naroosoni — Fri, 07 Aug 2020 17:20:48 GMT

thanks, but cheked, it not set restart as mentioned in your chat.

Re: Bug in Samsung Glaxy A21s

naroosoni — Fri, 07 Aug 2020 17:23:05 GMT

any time while i watching downloaded prime video. i tried uninstalling app 2 times but not found solutions. this is not with only prime video. same issue with another apps also. This isa bug, i think in smsung phone.

Re: Re: Bug in Samsung Glaxy A21s

Anonymous — Fri, 07 Aug 2020 17:23:24 GMT

if auto reset enble in your setting just dispble i show on pictures

Re: Re: Bug in Samsung Glaxy A21s

naroosoni — Fri, 07 Aug 2020 17:23:50 GMT

how to go in safemode

Re: Bug in Samsung Glaxy A21s

Ehsank — Fri, 07 Aug 2020 17:28:50 GMT

long press power button>long press on power off>click on safe mode>then restart ir device now ur mobile turn on safe mode

Re: Re: Bug in Samsung Glaxy A21s

Anonymous — Fri, 07 Aug 2020 17:29:47 GMT

helpful comment just comments you see 3 dot click accept solution

Re: Bug in Samsung Glaxy A21s

Ehsank — Fri, 07 Aug 2020 17:30:40 GMT

and if you know only because of that apps then long press on each app>app info>storage >clear cache and clear data
then try

Re: Bug in Samsung Glaxy A21s

Ehsank — Fri, 07 Aug 2020 17:31:31 GMT

if all those thing not solve ur problems then last option is to visit service centre and get reinstall your software update

Re: Bug in Samsung Glaxy A21s

Samsung_Support5 — Tue, 11 Aug 2020 08:33:17 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Bug in Samsung Glaxy A21s

Pesukarhu99 — Wed, 26 Aug 2020 17:53:38 GMT

I have same proplem,disable game launcher.its works to me:)