Network problem

nagendra2018 — Wed, 05 Aug 2020 20:40:37 GMT

Hi Samsung Team,

I bought Samsung M31 just 2 weeks ago and since three days Mobile Data is not working. Feeling very disappointed.

Re: Network problem

saikodali — Thu, 06 Aug 2020 01:41:57 GMT

which sim card did u use ?

Re: Network problem

cs-member13 — Sat, 08 Aug 2020 14:25:54 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Network problem

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