topic Re: M21 camera issue in Tech Talk

M21 camera issue

Govind20694 — Sun, 02 Aug 2020 11:22:35 GMT

Hello guys

I receive a new update on Samsung galaxy on 21 approx 5 days ago. I downloaded it and updated my galaxy M21.

Now I am facing some issues like battery drain heating of phone and a bit increase in charging time.

but a major issue is that camera performance whenever I take a picture or a selfie it goes black it doesn't process the image overall images black everything is black in image.

And I tried many things like clearing the cache and data of camera application. Try rebooting many times but it doesn't work always happen so if you are using this tell me about it and if there is any solution. Then please help me.

This is the camera sample.

Re: M21 camera issue

Jabb — Mon, 03 Aug 2020 11:12:23 GMT

alarm check when switch off mobile,

Re: Re: M21 camera issue

Govind20694 — Mon, 03 Aug 2020 11:18:06 GMT

i can't understand what you want to say, plz explain it briefly

Re: M21 camera issue

Jabb — Mon, 03 Aug 2020 11:21:55 GMT

set alarm and SWITCH off mobile ,,see alarm ring

Re: M21 camera issue

Jasmeet17 — Mon, 03 Aug 2020 19:46:33 GMT

factory reset device

Re: M21 camera issue

cs-member13 — Wed, 05 Aug 2020 05:44:55 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: M21 camera issue

iamiceparticle — Sun, 16 Aug 2020 10:31:27 GMT

I just noticed this on my relatives M31.
I switched on and off watermark and issue is gone.
Try switching off watermark and take pic.

Re: M21 camera issue

Christopher20 — Fri, 28 Aug 2020 12:20:16 GMT

Same problem my M21

Re: Re: M21 camera issue

BeepLaw — Sat, 12 Sep 2020 18:34:55 GMT

I do have the same problem.
Can you help me solve this?

Re: M21 camera issue

BeepLaw — Sat, 12 Sep 2020 18:36:19 GMT

I do have the same problem.
If you have solved this problem then please help me

Re: M21 camera issue

cyriljoy2000 — Fri, 18 Sep 2020 14:09:47 GMT

I too have the same problem. The image captured is fully black..please help me with this.

Re: M21 camera issue

Sudha112 — Thu, 01 Oct 2020 10:23:36 GMT

When I click a photo it take 1-2 sec for processing time. at this time I displaced camera it mobile not process the photo and and the phoke seen totally black. can you please give me some solution

Re: M21 camera issue

Mitrajit1414 — Tue, 06 Oct 2020 13:08:14 GMT

it's happening in my device too.

Re: M21 camera issue

DipuM21Galaxy — Tue, 08 Dec 2020 06:47:18 GMT

I use m21.but useing camera sometime it is very hot,both side.why?Can any one help ne?

Re: M21 camera issue

Sanjeev5565 — Mon, 04 Jan 2021 16:18:37 GMT

camera image is not saving
only its refining from last 45 min

Re: M21 camera issue

kgrajan — Fri, 15 Jan 2021 09:04:13 GMT

images are refining for hours together what to do