https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/5013213#M72779 format your device (factory reset) Mon, 27 Jul 2020 13:48:07 GMT Anonymous 2020-07-27T13:48:07Z https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/4996170#M72552 <P>I m the user of Samsung j6 after the updating to android 10 my phone suddenly switches off and go to logo screen please help me</P> Sat, 25 Jul 2020 19:09:13 GMT https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/4996170#M72552 Natasha_99 2020-07-25T19:09:13Z https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/5013213#M72779 format your device (factory reset) Mon, 27 Jul 2020 13:48:07 GMT https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/5013213#M72779 Anonymous 2020-07-27T13:48:07Z https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/5019658#M72899 <P>Dear Samsung Member,<BR /><BR /></P> <P>Greetings from Samsung Customer Support!</P> <P>&nbsp;</P> <P>We request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link :&nbsp;<A class="link-color" href="https://www.samsung.com/in/support/service-center/" target="_blank" rel="noopener nofollow noopener noreferrer">https://www.samsung.com/in/support/service-center/</A></P> <P><BR />Thank you for writing to Samsung.</P> <P>&nbsp;</P> <P>Warm Regards,<BR />Samsung Customer Support</P> Tue, 28 Jul 2020 09:52:58 GMT https://r2.community.samsung.com/t5/Tech-Talk/Phone-problem/m-p/5019658#M72899 cs-member13 2020-07-28T09:52:58Z