topic Re: restart problem in Tech Talk

restart problem

DANYROYC — Tue, 23 Jun 2020 14:16:11 GMT

Often my m30s device restart. Even I switched the auto optimization off . These problems were only after the new update on 2020 the may 1 security patch level update please some suggestions

Re: restart problem

DANYROYC — Tue, 23 Jun 2020 14:16:41 GMT

true

Re: restart problem

Samsung_Support3 — Thu, 25 Jun 2020 13:30:33 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: restart problem

DANYROYC — Thu, 25 Jun 2020 13:36:30 GMT

its off

Re: restart problem

AnishkumarA — Thu, 25 Jun 2020 17:46:57 GMT

I'm also facing this same problem over a month. i gave it to service center even they don't know the reason for this issue. atlast they give my device back and don't use mobile data or WiFi networks use your device only for incoming and outgoing call, even that time also it will be restart again and again. after that update only facing this issue. still not resolved 😭😭😭

Re: Re: restart problem

DANYROYC — Thu, 25 Jun 2020 17:49:11 GMT

bro restore factory setting

Re: restart problem

AnishkumarA — Thu, 25 Jun 2020 18:02:18 GMT

i already did everything bro. infact i gave it to service center they tried to resolve over a month. i too gave time coz of this lockdown situation but atlast they are also didn't know that how to resolve???? what can we do now???

Re: Re: restart problem

DANYROYC — Thu, 25 Jun 2020 18:04:49 GMT

best ask samsung for replacement of software

Re: restart problem

DANYROYC — Thu, 25 Jun 2020 18:05:04 GMT

change new software in your mobile

Re: restart problem

AnishkumarA — Thu, 25 Jun 2020 18:08:43 GMT

they replaced new UI 2.0 Android 10 updated bro. but still restarting. they gave me back will come after 1st july but till that how can I do my work through mobile.

Re: Re: restart problem

AnishkumarA — Thu, 25 Jun 2020 18:09:49 GMT

all are changed. but still problem continues 😭

Re: Re: restart problem

DANYROYC — Thu, 25 Jun 2020 18:16:55 GMT

not that bro ask the shop owner to change with another UI 2.0 after taking these software off

Re: restart problem

ahmad100 — Sat, 04 Jul 2020 16:35:59 GMT

same problem in m21