Sound problem after update

Samsung_F9H360j — Tue, 16 Jun 2020 18:27:35 GMT

After updating my m30s to android 10 i am getting sound problem . Before update it was all fine sound was loud and good but after update even the sound is full in sound bar but i am getting low sound in media and incoming calls

Re: Sound problem after update

Samsung_Support3 — Thu, 18 Jun 2020 14:26:29 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device volume settings if its full or not.

2. Check mute all sound option
Settings > Accessibility > Hearing enhancements > Disable Mute all sounds (if enabled).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sound problem after update

Re: Sound problem after update