topic Samsung Galaxy M30s problems in Tech Talk

Samsung Galaxy M30s problems

Abhi87647 — Fri, 12 Jun 2020 21:48:09 GMT

Finally I got another new problem in my Samsung Galaxy M30s.. Blurry Pink spot on screen.Can anybody help..

Re: Samsung Galaxy M30s problems

nagasaikumar1278 — Sat, 13 Jun 2020 03:16:27 GMT

I think it's some external colour

Re: Re: Samsung Galaxy M30s problems

Abhi87647 — Sat, 13 Jun 2020 03:59:43 GMT

bt how it comes in touch screen..

Re: Samsung Galaxy M30s problems

nagasaikumar1278 — Sat, 13 Jun 2020 04:07:22 GMT

you should think of it,if u want scratch with sharp nails if color attaches to ur nail then it's a polish

Re: Samsung Galaxy M30s problems

AdityaSheth — Sat, 13 Jun 2020 08:17:38 GMT

Try testing that part ofscreen first(*#0#*) If its Working,Then try removing tempered glass and cleaning the phone screen with soft cloth

Re: Samsung Galaxy M30s problems

Abhi87647 — Sat, 13 Jun 2020 08:34:07 GMT

I have already done that I just in speak in customer care & visited samsung service centre they said it is pressurised damage so can't came in warranty.. 😔

Re: Samsung Galaxy M30s problems

cs_member10 — Tue, 16 Jun 2020 09:26:10 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "display issue" kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Samsung Galaxy M30s problems

anurag1001 — Wed, 09 Sep 2020 20:49:47 GMT

Same problem here.

Re: Samsung Galaxy M30s problems

bantihalder — Sat, 12 Sep 2020 04:15:20 GMT

The phone has been repaired.

Re: Re: Samsung Galaxy M30s problems

bantihalder — Sat, 12 Sep 2020 05:19:55 GMT

The phone has been repaired ????

Re: Re: Samsung Galaxy M30s problems

bantihalder — Sat, 12 Sep 2020 04:17:51 GMT

The phone has been repaired.

Re: Samsung Galaxy M30s problems

Tejaswini89 — Mon, 21 Dec 2020 05:41:01 GMT

same issue with my M31s. How did you fix it?

Re: Samsung Galaxy M30s problems

mahi756433 — Wed, 13 Jan 2021 13:45:39 GMT

same issue here now I don't know which budget phone to buy or go to higher end phone

Re: Samsung Galaxy M30s problems

Samsung_m0tnUFB — Sat, 19 Jun 2021 12:50:06 GMT

I got same issue on my Samsung M30s. It started as a small color patch and it spread and became a big discolored spot on my display. What is the solution? Is it repairable or need to build new phone?

Re: Samsung Galaxy M30s problems

poojitha1992 — Tue, 17 Aug 2021 12:48:14 GMT

Hi team samsung M31 screen shows pink color in side bottom