generic error in axis mobile app

aayesha — Thu, 11 Jun 2020 16:59:46 GMT

I got this galaxy m21. Not able to set axis mobile app. It tries to send message and shows up generic error message every time I tried. I retired to do same set up in my old mobile, it works using same sim. So sim, n/w looks fine.

Did any one face similar issue and how did you resolve ? Any update s/w required ?

Re: generic error in axis mobile app

Samsung_Support3 — Sat, 13 Jun 2020 10:12:52 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

topic generic error in axis mobile app in Tech Talk

generic error in axis mobile app

Re: generic error in axis mobile app