Bluetooth problem s10

aathira — Thu, 11 Jun 2020 15:38:52 GMT

I have issues when connecting my phone with Bluetooth headsets i can hear the calls and music but while recording my phone captures the voice and sounds...the Bluetooth sound is not captureing...gelp me if anybody knows a solution for it

Re: Bluetooth problem s10

Samsung_Support3 — Sat, 13 Jun 2020 10:04:32 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear paired list
Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.

2. Clear cache and data of Bluetooth app data
Settings > Apps > Menu (Three dots) > Show system apps > search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

topic Bluetooth problem s10 in Tech Talk

Bluetooth problem s10

Re: Bluetooth problem s10