topic Re: phone restarting. in Tech Talk

phone restarting.

imsaggitarian — Thu, 11 Jun 2020 00:47:01 GMT

My phone samsung M30s i have purchased it like lesaa than a year ago, and from last 3 to 4 months i am observing that it is restarting in the middle of the night. Does anybody have an idea as of why this is happening? If you do please let me know. Thanks.

Re: phone restarting.

AnjaniS2580 — Thu, 11 Jun 2020 01:22:29 GMT

In your phone your auto restart at midnight is on

Re: Re: phone restarting.

imsaggitarian — Thu, 11 Jun 2020 02:35:01 GMT

ok i dont remember switching this option On and where do i find this option in the settings can you please give me some insight?

Re: phone restarting.

AnjaniS2580 — Thu, 11 Jun 2020 03:10:59 GMT

setting > device care > click on light symbol upper on right side. Where you find the auto restart option.

Re: Re: phone restarting.

imsaggitarian — Thu, 11 Jun 2020 03:27:54 GMT

Thank you very much @AnjaniS2580 it fixed the issue.. i didnt remembet when i have clicked but anyways.. thank you very much again for addressing the issue.

Re: phone restarting.

AnjaniS2580 — Thu, 11 Jun 2020 03:35:52 GMT

It's Ok.

Re: phone restarting.

Samsung_Support3 — Sat, 13 Jun 2020 09:32:28 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support