topic Re: bluetooth issue M31 in Tech Talk

bluetooth issue M31

amolvl — Fri, 05 Jun 2020 05:28:33 GMT

Frequently bluetooth gets disconnected while using for Samsung M31

Re: bluetooth issue M31

cs_member10 — Tue, 09 Jun 2020 09:33:40 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Bluetooth connectivity" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2) Clear cache and data of Bluetooth app data:-Settings >Apps >Menu (Three dots) >Show system apps >search and type "Bluetooth" >Bluetooth >Storage >Clear cache >Clear data >OK.

3) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: bluetooth issue M31

Samsung_TA7NHZG — Fri, 22 Jan 2021 15:56:41 GMT

I am not able to find system apps or anything about reset or clear catch of Bluetooth in your new Update its android 11.

After updating my samsung M31 my BT headphones continue disconnected even sometimes in 4-5 min. And thn it takes a lot of time to connect it again switch on -off and connecting it again and again

Re: bluetooth issue M31

ysm122 — Thu, 04 Feb 2021 15:26:47 GMT

me too. Bluetooth feature is irritating me lot.

Re: bluetooth issue M31

sekhar1991 — Wed, 02 Oct 2024 17:36:18 GMT

My phone not show bluetooth app on system app

And some airpods showing some not showing

Please help me what is the reason