topic network problem in Tech Talk

network problem

Gopalraj01 — Tue, 09 Jun 2020 05:51:19 GMT

My NEW S20 shows very poor network signal but my other phones are showing full signal at the same place , may I get refund of money , this is not a flagship phone quality, xynos chip is very poor in function in comparison to snapdragon 865 ,the phone is getting heated very fast ,and lagging in all aspects.

What to do ,please help

Re: network problem

Samsung_Support3 — Thu, 11 Jun 2020 12:29:09 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: network problem

satyajit16 — Fri, 12 Jun 2020 19:59:54 GMT

same problem in my S10 lite