topic Re: Re: Samsung a50 android 10__ update issues in Tech Talk

Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 11:07:03 GMT

I've updated my device a day ago I have faced so many bugs and issues after update. Like,,

Lagging a lot

Heating issue

Unable to launch pubg (pixelating)

Slow charging

Performance has been reduced

Not responding issues

Battery drain

Normal usage was not happening due to heating issues.

High data usage.

With a single update facing these many issues I don't know why samsung doesn't work with the issues if these were fixed or optimised the phone will work good. If we are happy and provide good rating to you too will be benefited.

Re: Samsung a50 android 10__ update issues

ashwal — Thu, 04 Jun 2020 10:09:54 GMT

i was facing lag in pubg too but now its not even starting insta and some more apps keeps closing by their own

Re: Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 10:48:23 GMT

use plugins app to launch pubg

Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 10:48:38 GMT

it will work fine

Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 10:49:30 GMT

do you see the plugins app

Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 10:49:51 GMT

download the tool to make pubg work

Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 10:50:25 GMT

set the fps to max 60 fpd

Re: Samsung a50 android 10__ update issues

hbpostve — Thu, 04 Jun 2020 10:52:22 GMT

https://youtu.be/WXM7Lz420cQ

Re: Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 11:07:31 GMT

I have did the same

Re: Samsung a50 android 10__ update issues

BadThings_ — Thu, 04 Jun 2020 11:41:44 GMT

just now samsung gave android 10 update as much late they took time to create update with lot of bugs😂😂😂

Re: Samsung a50 android 10__ update issues

cs_member10 — Sat, 06 Jun 2020 10:12:14 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Please visit this mentioned link to resolve your device lagging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

Please be assured and to resolve "charger" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

Note : Check device cache: Settings >Device care >Storage > Clean now.
For a particular application: Settings > Apps > Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage > Clear Cache.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support