topic A 50 camera in Tech Talk

A 50 camera

pkmishra — Sat, 30 May 2020 01:09:20 GMT

After updating Android 10, the camera of A50 didn't zoom at 25 MP. On Other mode it's zoom as well.

Is this system setting or any software problem..?

Re: A 50 camera

ixso — Sat, 30 May 2020 06:16:59 GMT

high resolution mode is not meant for zooming. you can zoom in normal mode.

Re: A 50 camera

Bishalgp — Sat, 30 May 2020 08:10:42 GMT

you can zoom it in a normal mode

Re: A 50 camera

Samsung_Support3 — Tue, 02 Jun 2020 13:31:01 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support