topic Re: Call notification issue in Tech Talk

Call notification issue

Parthaneon — Wed, 20 May 2020 03:53:50 GMT

My phone is suffering from aome strange issue, Whenever some one calls me, my phone stays on AOD don't show me who 's call ia that? Unless I unlock my phone and slide down the notification panel, the same thing comes up whenever I am using my phone, I have checked all settings of Phone app, I have selected all three modes like "full screen, mini popup ,popup" one by one but nothing helped.

Re: Call notification issue

Samsung_Support3 — Wed, 20 May 2020 11:44:38 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Call notification issue

Parthaneon — Wed, 20 May 2020 12:04:15 GMT

I have already erased the cache, even app data for once.
also have started in safe mode, but the issue continues.