automatic restart problem

deepakdiips — Tue, 12 May 2020 09:43:57 GMT

My galaxy M30s smartphone is having automatic restart problem..when i am using internet..then this problem is more...i have recently purchased this phone on oct.19....and also there is some hanging problem..so plzz suggest me..what should i do ?

Re: automatic restart problem

cs_member9 — Thu, 14 May 2020 11:12:55 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device

Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.

If the issue still persist, register your concern in Samsung Members Application (Samsung Members App Get help> Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support

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automatic restart problem

Re: automatic restart problem