topic Re: samsung m30 hanging problem in Tech Talk

samsung m30 hanging problem

sanyamheman — Sun, 02 Feb 2020 23:57:38 GMT

Hey guys , I came to know that there many other people having the same problem as I do . I wish samsung developers hear us soon as possible . Many of us have informed the customer team for the issue. @samsung I wish to narrate the issue as follows : the screen hangs showing the UI is not responding .2) second issue the phone calling is slowed down as the screen appears late . There is lot lag is payment making apps. The one ui lags when switch from a game to normal usage pattern of user or probably the homepage. Yes I have faced the same issue. I have done a reset because nothing was appropriately working on phone . This didn't help much but I awaits a response for samsung team that an update will be soon rolled out for Samsung m30 user to smoothing the ui for average customer . Samsung please don't disappoint us . We believe in you and an user community motivates other to buy samsung products .

Re: samsung m30 hanging problem

AdityaMorningstar — Mon, 03 Feb 2020 01:44:05 GMT

you are right

Re: samsung m30 hanging problem

shahioo7 — Mon, 03 Feb 2020 05:35:15 GMT

i also facing this problem

Re: samsung m30 hanging problem

Samsung_GhRTx2i — Mon, 03 Feb 2020 05:46:55 GMT

This problem is being faced by every individual using Samsung M30. Strange the company is not even bothered to fix the problem despite this issue lingering from quite few months now. Hate Samsung

Re: samsung m30 hanging problem

manikanta1 — Mon, 03 Feb 2020 06:14:29 GMT

Samsung Galaxy a50 hang problem please resolve as soon as possible

Re: samsung m30 hanging problem

iamsmb — Mon, 03 Feb 2020 16:43:23 GMT

I just didn't update my m30 to android 10 and its works fine

Re: samsung m30 hanging problem

Samsung_Support2 — Wed, 05 Feb 2020 08:55:48 GMT

Hi there,

Please perform the following steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Run the device in the safe mode and check the device performance.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

Re: Re: samsung m30 hanging problem

sanyamheman — Wed, 05 Feb 2020 09:22:23 GMT

i have tried all things , the problem is optimisation of software . even back key lags in my phone . tell me now what should we do . which software to stop in background

Re: samsung m30 hanging problem

Samsung_o0HPoTc — Thu, 05 Mar 2020 07:10:22 GMT

This samsung m30 is the sluggish of the samsung phones. The calling screen appears very late. Many of the times the screen simply hangs without any issues.Hope the samsung developers comes out with a solution useful for the customers as samsung is a brand

Re: Re: samsung m30 hanging problem

rahulgirisonu — Mon, 04 May 2020 11:42:50 GMT

my phone also hang only samsung seen on the screen what I can do
pls help me

Re: samsung m30 hanging problem

Samsung_fdi0rVw — Tue, 05 May 2020 05:35:35 GMT

Spot On ..

Dear Samsung,

If your spending so lavishly for advertising for your Brand, Please give ears to your customers problems too.

This Galaxy M30 S , is a bought November 2018, now it is hanging up like anything and getting heated up. I am in Chennai ,where to go for service during this COVID-19 pandemic,when all the shops are closed ?

The screen froze during a zoom meet and remains the same.

Re: Re: samsung m30 hanging problem

sanyamheman — Tue, 05 May 2020 06:23:12 GMT

please tag Samsung too

Re: samsung m30 hanging problem

runa3210 — Tue, 12 May 2020 08:33:33 GMT

i'm also facing the same issue. Samsung soon provide solution for this.

Re: samsung m30 hanging problem

runa3210 — Tue, 12 May 2020 08:41:12 GMT

hi Samsung team,

I brought Galaxy M30s, after the software update to Android 10 the phone is getting hung and continues re-start. Tried to reach out customer care may times, but whatever they suggest is waste of time.

Every time they are asking to do factory re-set. Even after doing it, facing same issue.

Below are the ticket numbers:

2272815345

3756141488

Even many users facing this issue, but still now we could not see any solution from Samsung Team.

When can we get solution for this issue or provide solution to rollback to older version of OS?

When can we expect the patch update ?

What action / progress taken from Samsung team ?

What should we do now ?

Re: samsung m30 hanging problem

sanyamheman — Tue, 12 May 2020 08:56:32 GMT

try to reset your device once

Re: samsung m30 hanging problem

runa3210 — Tue, 12 May 2020 09:18:59 GMT

many users are got affected, with just a single way how can you answer....

are you thinking no one tried ?
what are the steps ?

already done factory re-set man...

Re: samsung m30 hanging problem

SanjeevTripathi — Mon, 22 Jun 2020 15:02:32 GMT

This correct I was not purchasing Samsung mobile for a long time and when return back met with same issue. The app to validate the performance of mobile never able to catch this issue.

Re: samsung m30 hanging problem

sanyamheman — Mon, 22 Jun 2020 16:26:22 GMT

there is whatsapp number I am providing you , try contacting there

Re: Re: samsung m30 hanging problem

sanyamheman — Mon, 22 Jun 2020 16:29:25 GMT

there is the WhatsApp number for customer care

Re: Re: samsung m30 hanging problem

sanyamheman — Mon, 22 Jun 2020 16:30:12 GMT

WhatsApp number ,