topic Re: Camera problem in Tech Talk

Camera problem

Ravinderkumar005 — Fri, 08 May 2020 08:20:14 GMT

I am getting this msg when i am opening camera "You cannot use more than one application that using camera that the same time. Camera will close<top> "

Do the needful on urgent bases, i am using m30

Re: Camera problem

Sidhabhi — Fri, 08 May 2020 10:13:24 GMT

Check, recently installed apps..
especially those apps having camera access..

go to app permissions and find it
or
perform reset apps preferences
settings>applications>click at 3 dots>select reset apps preferences

check Skype/ or any other app using camera

Re: Camera problem

Samsung_Support3 — Tue, 12 May 2020 07:39:10 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear camera application data.
Settings > Apps > Camera > Storage > Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support