topic App update problem in Tech Talk

App update problem

whitedevil00 — Mon, 11 May 2020 07:06:31 GMT

I am using Samsung Galaxy M20. I am having this problem past three days. Please help me how to resolve it.

Re: App update problem

Sidhabhi — Mon, 11 May 2020 09:34:22 GMT

Bro, connect to proper wifi set up and it will automatically finish up installations
or
Settings>applications>click 3 dots>select show system apps>here select android setup>disable it and block notifications..

Re: App update problem

Sidhabhi — Tue, 12 May 2020 16:36:32 GMT

Bro, if problem solved or you are satisfied with my response then click st 3 dots near my 1st comment and accept it as solution to help others 👍🙂

Re: App update problem

Samsung_Support3 — Thu, 14 May 2020 10:38:48 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear data of the play store

Settings > Apps > Google Play Store > Storage > Clear Data > Delete >

2. Reset the download manager

Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support