topic Re: Recent Update Issue In Samsung A50 in Tech Talk

Recent Update Issue In Samsung A50

WafaAli — Sat, 09 May 2020 17:39:25 GMT

Ever since I have updated my A50 to android 10. My phone restarts automatically. 2 to 3 times a day .

And then It takes 20 minutes to boot up

Re: Recent Update Issue In Samsung A50

ixso — Sun, 10 May 2020 03:07:40 GMT

did you try resetting your handset?
If you get updates where the version of the OS changes, example from Android 9 (Pie) to Android 10, then in this case it is a good thing to do a factory reset. This will clear up many unnecessary caches and files in your phone and will really boost up performance.

Re: Recent Update Issue In Samsung A50

cs_member9 — Tue, 12 May 2020 09:29:29 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device

Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support