touch not working properly

alok202 — Mon, 04 May 2020 11:25:10 GMT

I have M30S phone and i am facing problem in touchscreen. Sometimes my touch doesn't work properly, and also sometimes touch happens automatically even when i does not touch the phone. This issue gets resolved as lock and again unlock my phone.

Re: touch not working properly

Samsung_Support3 — Fri, 08 May 2020 11:41:02 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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touch not working properly

Re: touch not working properly