topic Re: Charging problem in Tech Talk

Charging problem

vivekkalsi — Sat, 25 Apr 2020 05:23:24 GMT

A50 have charging problem ...

need some help

Re: Charging problem

Bubluu — Sun, 26 Apr 2020 05:37:28 GMT

Check for the following reasons:
1.Charging USB cable may be damaged.Try with other cable
2.Try to charge your device with official samsung charger
3. Charging port may be damaged.
4. Battery may be damaged
5. Weak power source
If above reasons are not the issue i think you sholud wait and visit a service centre after this lockdown.Hope it helps you

Re: Charging problem

Samsung_Support3 — Fri, 01 May 2020 05:23:46 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

1. We always recommend to use genuine Samsung charger for charging your device.
2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one.
3. Avoid usage of mobile phone during charging as it consumes a lot of battery.

If issue still persist or for further assistnace, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support