topic Re: Re: Charging battery issue in Tech Talk

Charging battery issue

AlluMadhan — Mon, 13 Apr 2020 00:27:52 GMT

Hii.. I am using Samsung m30....i am getting notification like USB connected after 2sec disconnected continuously... Now phone is also not getting charged.. When I turn off the phone it gets charged... When I turn on it is not getting charged.. I tried with different charger and cable.. No use... Please help me what to do🙏

Re: Charging battery issue

neranj — Mon, 13 Apr 2020 05:19:39 GMT

perform factory reset bro

Re: Re: Charging battery issue

AlluMadhan — Mon, 13 Apr 2020 06:44:22 GMT

Will it work??

Re: Charging battery issue

AlluMadhan — Mon, 13 Apr 2020 06:44:45 GMT

I work it in safe mode also but no use..

Re: Charging battery issue

Samsung_Support4 — Thu, 23 Apr 2020 11:55:23 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

1. We always recommend to use genuine Samsung charger for charging your device.

2. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

3. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Suppor

Re: Re: Charging battery issue

Suba456 — Mon, 27 Apr 2020 01:29:27 GMT

We are getting the above said notification when the usb type c cable is not connected to the phone.

Re: Charging battery issue

AlluMadhan — Mon, 27 Apr 2020 09:37:54 GMT

now my phone is not getting charged at all😭😭😭😭