topic Re: A51 in Tech Talk

A51

vjou — Sat, 25 Apr 2020 02:45:09 GMT

I have a issue in battery ...during the night time when the phone is not bring used the battery drops significantly by approximately 20%.

Re: A51

satishKokate100 — Sat, 25 Apr 2020 03:18:02 GMT

same a50

Re: A51

Bubluu — Sat, 25 Apr 2020 03:49:00 GMT

Have you turn on the net and forgot to turn off?
If so the heat up may also be due to poor network coverage area as it has to use more energy to find and maintain signal also while net is ON some background app or auto update may also happen which may drain battery.Hope it helps you

Re: A51

Anonymous — Wed, 29 Apr 2020 16:41:08 GMT

That seems to be the case for me as well. All uncessary like BT, WiFi, Data etc is turned off and even Moderate Power Saving is turned off. I hope it gets fixed with future software updates. It's just that stand by optimisation is not great on this device.

EDIT: I mistakenly said "Moderate Power Saving is turned off". What I forgot to mention was that turning it ON before you go to sleep can tremendously reduce battery consumption. I have setup a "Save battery at night" Routine which auto sets the MPS till morning, since there is no need for the phone to be working at its potential then.

Re: Re: A51

vjou — Sat, 25 Apr 2020 04:42:25 GMT

I think you are right that the standby optimization is not that gr8 on this device

Re: A51

Ashwin98 — Sat, 25 Apr 2020 17:06:26 GMT

Guys try to turn on medium power saving mode, that may save some amount of battery.

Re: Re: A51

vjou — Sat, 25 Apr 2020 17:23:48 GMT

ok will try it tonightb

Re: Re: A51

vjou — Sun, 26 Apr 2020 01:48:40 GMT

it really worked ...you can see in the screen shot ...after shifting to medium power saver mode and internet working ....the battery drained by just 3 % overnight ... thanks

Re: Re: A51

Ashwin98 — Sun, 26 Apr 2020 02:25:03 GMT

😮😮 great, please accept this as solution.

Re: A51

cs_member9 — Fri, 01 May 2020 13:17:21 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device

Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support