topic Re: Re: note 9 having display problems in Tech Talk

note 9 having display problems

vassipra — Tue, 21 Apr 2020 09:02:43 GMT

I'm using note 9 ...After march update phone got display brightness problem...Also colour fading with some lines visible....

Any solution for this problem

Re: note 9 having display problems

Anonymous — Tue, 21 Apr 2020 09:03:27 GMT

we can just report to Samsung.

Re: Re: note 9 having display problems

vassipra — Tue, 21 Apr 2020 09:08:34 GMT

so many of customer having this problem

Re: note 9 having display problems

Mani18 — Tue, 21 Apr 2020 10:51:09 GMT

yes it's the Sam issue for S9 Plus as well

Re: note 9 having display problems

NITHINJAMI — Wed, 22 Apr 2020 09:05:40 GMT

better if you do some INTERACTIVE CHECKS in the device using Samsung members application

Re: Re: note 9 having display problems

vassipra — Wed, 22 Apr 2020 09:17:23 GMT

ok ... thank you sir

Re: note 9 having display problems

Samsung_Support4 — Tue, 28 Apr 2020 08:35:25 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

1. Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: note 9 having display problems

vassipra — Tue, 28 Apr 2020 09:27:27 GMT

thanks for your kind support....i will do as per your suggestion...