topic Re: Phone heating in Tech Talk

Phone heating

Rockgamers — Sat, 11 Apr 2020 12:48:35 GMT

My phone heat upto 42 degree Celsius during vedio calling on duo ( time usage : approx 1hr continuously).

Is it normal?

Re: Phone heating

Anonymous — Sat, 11 Apr 2020 13:18:19 GMT

yes

Re: Phone heating

neranj — Sat, 11 Apr 2020 17:24:52 GMT

congratulations bro you having an iron box within your hand

Re: Phone heating

Rockgamers — Sun, 12 Apr 2020 02:13:48 GMT

I am using Samsung A50s.

Re: Phone heating

Rockgamers — Sun, 12 Apr 2020 02:14:31 GMT

So if anyone is facing the same problem then pls tell me the solution in the comments

Re: Phone heating

Samsung_Support4 — Wed, 22 Apr 2020 08:07:45 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support