topic Re: Re: accidental touch issue ... in Tech Talk

accidental touch issue ...

balrajg — Sat, 22 Feb 2020 18:59:44 GMT

Friends Im using Samsung galaxy s10 lite from the past one week . Everything is good but when ever I put my phone in my pant pocket the display automatically on for some seconds and off.. this one happening when I put my mobile in my pocket it will also reducing my battery ... if put my mobile in table this incident not happen. So kindly anybody help me to resolve this issue

Re: accidental touch issue ...

Sridhar213 — Sat, 22 Feb 2020 20:46:46 GMT

i think problem with your pocket, dont put there

Re: Re: accidental touch issue ...

Bantisingh2648 — Sat, 22 Feb 2020 21:07:20 GMT

😁😁😅😅🤣🤣👌

Re: accidental touch issue ...

7405ankit — Sun, 23 Feb 2020 06:13:47 GMT

do one thing put the accidental touch option on so that it will reduce

Re: accidental touch issue ...

7405ankit — Sun, 23 Feb 2020 06:14:00 GMT

go ti settings and search for it

Re: accidental touch issue ...

balrajg — Sun, 23 Feb 2020 07:04:17 GMT

accidental touch option I used but it not reduced. I fully searched in settings ... but not get correct solution

Re: accidental touch issue ...

ÂŠ — Sun, 23 Feb 2020 07:55:33 GMT

Don't Place screen facing you body

Re: accidental touch issue ...

Samsung_Support4 — Tue, 25 Feb 2020 06:29:19 GMT

Hi there,

In order to examine the issue occurring in your device, kindly send device log file within 15 minutes of issue occurrence along with the exact issue details using Samsung Member Application i.e. Samsung Member Application > click on + icon > send feedback > error report > collect log files > attach.

Regards,
Team Samsung Members

Re: accidental touch issue ...

SuperEl — Sun, 19 Apr 2020 14:39:44 GMT

That also happens with other S10 series phone, you have to disable the functionality of 'Double tap to wake' as it registers it as a normal touch in the pockets, try this and you will not have this problem, if you have AOD enabled on phone then you can single tap your phone screen to light up the phone display without using double tap

Re: Re: accidental touch issue ...

balrajg — Sun, 19 Apr 2020 13:52:00 GMT

Thank you very much ...

Re: Re: accidental touch issue ...

balrajg — Sun, 19 Apr 2020 14:50:46 GMT

and also help me ....
I am using samsung Galaxy s10 lite from the past two months. My mobile fast charging not working properly. Previously my mobile fully charged with in 1 hour 10 minutes now it taking 2 hours 15 minutes. So kindly give some suggestions to me ...

Re: Re: accidental touch issue ...

SuperEl — Sun, 19 Apr 2020 15:15:36 GMT

does it show 'fast charging' when phone is connected to the Samsung provided fast charger? if it is not showing then check whether you have the 'fast charging' enabled or not in 'Device Management' menu.