topic Re: Another Blow to Galaxy Note9 in Tech Talk

Another Blow to Galaxy Note9

Anonymous — Tue, 07 Apr 2020 18:08:47 GMT

It looks like Pixel owners aren’t the only people with March update woes. Several Samsung Galaxy Note 9 users have been experiencing serious display issues since updating to March’s security patch.

Over on Samsung’s community forum, users have been reporting screen discoloration, heating issues, and lower display resolutions. This includes a green and yellow tint across their displays, grainy black lines when their devices’ brightness auto adapts at lower levels, and screen resolutions that randomly drop after handsets overheat.

Neither rebooting nor factory resetting the devices seems to fix the issues. Some users have reported that this may fix their devices temporarily, but the problems always return in time.

Unfortunately, it doesn’t look like Samsung is being very helpful either. The company’s response so far has been to point the users toward a local service center. This would likely require users to pay out of pocket for a fix since many devices are out of warranty by now. This is also particularly difficult right now, given that many Samsung certified repair locations are closed due to the coronavirus pandemic. Plus, this issue is likely software related (it was introduced with a software update, after all), so there’s no telling if these issues can even be fixed at a service center.

Other than that, it doesn’t look like Samsung has an official fix lined up just yet. We hope to see the company roll out a patch to affected Galaxy Note 9 owners soon since the issues arose from the March security update and are not device owners’ faults.

Re: Another Blow to Galaxy Note9

Anonymous — Tue, 07 Apr 2020 18:27:14 GMT

pata nahi samsung kya karta rahta hai kabhi update announce kare nahi degi aur update degi bhi toh full of bugs

Re: Re: Another Blow to Galaxy Note9

Anonymous — Tue, 07 Apr 2020 18:37:17 GMT

seriously i think they are unable to manage the heat from consumers

Re: Another Blow to Galaxy Note9

Anonymous — Tue, 07 Apr 2020 18:38:54 GMT

they are mad lets us bring down to earth to Samsung let them pay for their evil deeds performed in the name of policy

Re: Re: Another Blow to Galaxy Note9

Anonymous — Tue, 07 Apr 2020 18:45:40 GMT

inka policy sirf BA's ko patha hai 😂😂😂🤣🤣

Re: Another Blow to Galaxy Note9

PATTARIN — Wed, 08 Apr 2020 08:30:09 GMT

Seriously, my Note9 (1Yr 4moths) got this issue happening during just after March. Just today, I go to Samsung Service Center, staff ask me to replace the screen cost 200$ (6,335.72THB), or with battery 230$ (7,402.75THB). Plus the water resistant glue 20$ (600THB). I need a fix without charge because this is not caused by user. So frustrated. I left the center and thinking of buying a new phone until I found this post. 😡😡😡 especially during the pandemic, I need a trusted mobile.

Re: Another Blow to Galaxy Note9

Anonymous — Wed, 08 Apr 2020 08:29:50 GMT

https://www.change.org/p/change-org-to-get-what-we-deserve?recruited_by_id=1bf27000-7971-11ea-9d4b-3173f3f3525d&utm_source=share_petition&utm_medium=copylink&utm_campaign=psf_combo_share_initial

we want one ui 2.1 on s9 and note 9

Re: Re: Another Blow to Galaxy Note9

Anonymous — Wed, 08 Apr 2020 08:50:06 GMT

Please sign the below petition bro

Re: Another Blow to Galaxy Note9

immi007 — Sun, 12 Apr 2020 14:59:59 GMT

blown away by Samsung .. literally... mine to having the same issue

Re: Another Blow to Galaxy Note9

Signup — Sun, 12 Apr 2020 17:49:35 GMT

Group Name : Samsung Display Problems

** Join using below Link **

https://t.me/samsungDisplayProblem

Re: Re: Another Blow to Galaxy Note9

Signup — Sun, 12 Apr 2020 17:49:52 GMT

Group Name : Samsung Display Problems

** Join using below Link **

https://t.me/samsungDisplayProblem

Re: Another Blow to Galaxy Note9

immi007 — Mon, 13 Apr 2020 07:33:49 GMT

yeah.... march update bricks the displays

Re: Another Blow to Galaxy Note9

AnguiXD — Mon, 20 Apr 2020 21:55:27 GMT

Not only the note 9, my note 8 also had this problem with the last opdate on Android 9, but suddenly after leaving the device off for some hours the screen returned to normal, sometimes it returns but only for a few seconds.

رد: Another Blow to Galaxy Note9

Moodyro — Tue, 21 Apr 2020 00:25:44 GMT

Facing the same issue with note9 for over a month

Re: Another Blow to Galaxy Note9

Samsung_Support3 — Thu, 23 Apr 2020 08:16:38 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We realy understand the frustration you have. We apologies for the experience you have been through so far. We would request you to provide us the complete details of the issue using Samsung Member application (Samsung Member > Get help > send feedback > Error report > log file)

For further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Another Blow to Galaxy Note9

PradeepDaniel — Mon, 27 Apr 2020 05:27:12 GMT

The same issue started since yesterday (26/Apr). My Note 9 is also 1.5 years old.
Spent 70k rupees and it didn't last even for 2 years. Even cheap mobiles around 20k would easily last that 1.5 years.
Samsung is NO better than cheap chinese brands like the vivo, Xiaomi etc.
Cheating on customers spending on your so called premium models is a bad business. People should stop buying premium models unless they give a 3 year warranty. 1 year warranty even for a 10k phone and 90k is an act of fraud.

Re: Another Blow to Galaxy Note9

JohnN9 — Tue, 11 May 2021 20:09:01 GMT

Bought a Note 9 and having this display issue erratically! This issue started after an update in 2020! 1 year later Samsung has done nothing to fix same! What a shame!! Poor customer service! Once they got your money buying their devices they don't care about you!