Automatically touch problem

subha736167 — Sat, 11 Apr 2020 14:43:47 GMT

I think my phone's have ghost touch issue..How can I solve this?? My phone is Galaxy A105F

Re: Automatically touch problem

Samsung_Support3 — Thu, 23 Apr 2020 05:39:18 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

1. Restart the device: Press and hold the Power key > Restart > Again Restart

2. Remove memory card and check:
A). Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
B). Pull out the tray gently from the tray slot.
C). Remove the memory card.
D). Insert the tray back into the tray slot.

3. Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the screen.

4. Reset the device: Kindly create data backup of your device via SMART switch mobile application. Settings>>General Management>>Reset.

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Automatically touch problem

subha736167 — Wed, 29 Apr 2020 04:01:29 GMT

thank you its works
..

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Automatically touch problem

Re: Automatically touch problem

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