topic Re: M31 April security update problem in Tech Talk

M31 April security update problem

Murali_23 — Fri, 10 Apr 2020 15:47:39 GMT

Sir I bought m31 on Feb 20 today I received April security patch on 10-0402020.after downloading I try to install it.but my mobile is not responding.from 12 pm onwo inrds screen is still on downlodind seen.no button is working.mobile is not working.screen is showing downloading.do not turn off till now.down volume button with powerbutton but it is not working.i am frating about it

Re: M31 April security update problem

Sachin_pa — Fri, 10 Apr 2020 15:53:55 GMT

I am also facing the same issue. How can SAMSUNG can bring such kind of updates and till now they are not providing any solution for it.

Re: M31 April security update problem

harishcoorg — Fri, 10 Apr 2020 16:04:54 GMT

Even I have the same problem. tried to contact customer care but they are not available now

Re: M31 April security update problem

raju-83 — Fri, 10 Apr 2020 16:12:39 GMT

Directly complain to Samsung CEO by Email.

Re: M31 April security update problem

Samsung_JtXvt0U — Fri, 10 Apr 2020 17:06:59 GMT

Same problem..

Re: M31 April security update problem

Narendra8081 — Fri, 10 Apr 2020 17:39:54 GMT

same with me

Re: M31 April security update problem

Sakthi46 — Fri, 10 Apr 2020 18:55:27 GMT

Same here

Re: M31 April security update problem

imSouvik — Fri, 10 Apr 2020 19:08:54 GMT

Same problem here . Today I tried to update and run into same error . They must replace the phone as it is their fault to give wrong ota update to users .

Re: M31 April security update problem

namdeoji — Fri, 10 Apr 2020 20:07:15 GMT

same problem...

Re: M31 April security update problem

namdeoji — Fri, 10 Apr 2020 20:09:10 GMT

now its very big mistake by samsung.. because they can't repair it without giving us to visit samsung store...

Re: M31 April security update problem

devendramokal — Sat, 11 Apr 2020 02:01:30 GMT

I have same problem in this serious situation. Samsung to provide solution that should work without visiting Service Centre immediately..Samsung Management should understand the situation without phone in this LOCKDOWN period...that too NEW phone purchased 20 days back..!

Re: M31 April security update problem

tapanarora18 — Sat, 11 Apr 2020 02:37:24 GMT

I am also facing the same problem after opting for updates.

How to get it solved? Samsung team needs to update us asap.

Re: M31 April security update problem

SBTOPZZZ — Sat, 11 Apr 2020 03:07:23 GMT

Same here. April update seems faulty for most M31 users in India.

The error you are getting is BUILD ERROR, more likely, software error (OS error). To fix it, you need to download the Samsung M31 Latest "Stable" firmware from Samsung website, and then flash it to your device. For flashing, you can use Odin, a software.

Re: M31 April security update problem

imSouvik — Sat, 11 Apr 2020 05:28:48 GMT

HI , can you help me to format my phone using odin ? with laptop I can share you screen .

Re: M31 April security update problem

Abhi94ks — Sat, 11 Apr 2020 11:03:36 GMT

I have also the same problem..
it was the biggest mistake from the side of Samsung..
the android operating system will totally crash during April security updates..
In my case i re-install operating system again.

Re: M31 April security update problem

Abhi94ks — Sat, 11 Apr 2020 11:16:33 GMT

They understood their mistake. Now they removed the April updates.

Re: M31 April security update problem

imSouvik — Mon, 13 Apr 2020 06:19:23 GMT

https://www.youtube.com/watch?v=ZfgfoGqJYlA

guys who is in this mess watch the vdo . mine problem solved