topic Re: not receiving SMS in Tech Talk

not receiving SMS

sarosaravana33 — Wed, 08 Apr 2020 11:19:12 GMT

I am encountering SMS issues last 4 to 5 days I am not receiving any messages from others whereas I can send messages

Re: not receiving SMS

sacmad — Thu, 09 Apr 2020 14:41:30 GMT

did u get the solution yet? as i am also facing similar issue with my A71

Re: not receiving SMS

sarosaravana33 — Fri, 10 Apr 2020 09:08:20 GMT

no not yet

Re: not receiving SMS

sarosaravana33 — Sat, 11 Apr 2020 20:32:00 GMT

Hi I have reached out to my service provider the receiving sms was inactive they will send the settings for the same.. nothing to do with Samsung

Re: not receiving SMS

Samsung_Support4 — Wed, 22 Apr 2020 10:18:19 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check the message center number:-
Please follow the below steps:- Messages>More (Three dots)>Settings>More settings>Text messages> Tap on Message Center>Enter the correct Message center number and Tap on OK.
Note: Contact your service provider to get the correct message center number.

2. Clear the messaging app's data:-
Settings>Apps>Select and tap on Messages>Storage>Clear data>OK>Message app data cleared

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support