Samsung Galaxy A50

RK_primary — Tue, 07 Apr 2020 05:20:52 GMT

Any A50 users with Android 10?

My phone is overheating.

Does your overheat too?

Re: Samsung Galaxy A50

Sânju9539 — Thu, 16 Apr 2020 10:18:14 GMT

yes

Re: Samsung Galaxy A50

cs_member10 — Wed, 22 Apr 2020 12:31:19 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Overheating" issue kindly follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: Samsung Galaxy A50

RK_primary — Sun, 26 Apr 2020 15:37:18 GMT

Dosen't help. Thanks.

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Samsung Galaxy A50

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