topic Re: Re: Frame Dropes in Tech Talk

Frame Dropes

keshavraj_2712 — Thu, 19 Mar 2020 04:16:06 GMT

Hey there. Any one with galaxy S20 plus facing high frame drops while playing PUBG ?

Re: Frame Dropes

chotabhee — Thu, 19 Mar 2020 08:12:09 GMT

yes

Re: Frame Dropes

Murtaza90 — Fri, 27 Mar 2020 19:25:11 GMT

Yes, s20 ulta drops frames too. Quite disappointed

Re: Frame Dropes

CS_member7 — Sun, 05 Apr 2020 08:14:03 GMT

Dear Samsung member,

Greetings from Samsung Customer Support!

To improve the performance kindly follow the below steps for better performance:-

1) Clear app cache through Device care :-Settings > Device care > Storage > CLEAN NOW.,
2) Clear cache memory of a particular application:- Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
3) In case of third party please contact the service provider.

Thanks for writing to Samsung.

Warm Regards,
Samsung customer support

Re: Re: Frame Dropes

Murtaza90 — Mon, 06 Apr 2020 07:54:02 GMT

You do know by cleaning the cache isn't gonna help. It's a problem with your inferior exynos 990 chips. It's all over the news. Hope you guys release an update to improve the performance. I regret giving up my iPhone 11 Pro max for this Garbage s20 ultra