topic Re: Battery in Tech Talk

Battery

M31User — Sun, 22 Mar 2020 06:08:29 GMT

Battery charging time decreased to 10% per hour. As initially when new it charged to 41% in an hour time but now it only charged 31% in an hour.

Re: Battery

mkarthick — Sun, 22 Mar 2020 09:00:01 GMT

check whether the charger is given in m31 box

Re: Battery

M31User — Sun, 22 Mar 2020 09:03:41 GMT

yes I am checking with original charger provided in the box

Re: Battery

M31User — Sun, 22 Mar 2020 09:03:57 GMT

*charging

Re: Battery

cs-member13 — Mon, 06 Apr 2020 05:02:30 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly perform the below mentioned quick step:
1) Battery optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

For the tips on how to improve battery life visit the given link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
Samsung Members App > Feedback > Error Report > Attach log file.

Thank you for writing to Samsung.

Warm regards,

Samsung Customer Support